Complaints and Settlement of Complaints on Registration of Industrial Property

  According to the regulations of law on complaint, complain means a citizen, agency, organization, cadre or civil servant requests a competent agency, organization or person to review an administrative decision or act of a state administrative agency or competent person in such agency when having grounds to believe that such decision or act is unlawful and infringes upon their rights and lawful interests. Whereby, the decision or notification of National office of Intellectual property in Vietnam related to an industrial property subject is also an administrative decision and may be complained if the rights and benefit of interested parties to that industrial property subject are effected.

Who have right to file complaint in intellectual property registration?

According to current regulation of law on intellectual property regarding the complaint of industrial registration, the subjects who have the right to complain to intellectual property authority or file petition at the court include all organizations and individuals having the rights and benefit directly relate to the decision or notification of application on industrial property application.

How long is the timeline to file complaint in intellectual property registration?

The first complaint is conducted within ninety (90) days from the date when the persons who receive or know about the notification on proceeding the industrial property application. The second complaint is within thirties (30) days from the date of expired the duration for settlement of the first complaint.

What is complaint filing procedures in intellectual property registration?

Upon the expiry of the time limit for settling the first complaints and the complaint was not settled or the parties did not agree to the decision on settling the state authority, then complainant, the person who has the directly related right and benefits shall have the right to complain to Minister of Ministry of Science and Technology - MOIST (the second complaint) or file petition at the court. If the parties does not agree to the settlement decision of MOIST, then, the person whom file complaint and the persons who has directly related right and benefit to that decision may bring to case to the court.

What are the dossiers for filing complaint in intellectual property registration?

The dossiers for filing complaint include the following documents:

• The application with matters to be complained;
• The submission and evidence of complaint;
• The copy of decision or notification is subject to be complained;
• The copy of settlement decision for the first complaint (to the second complaint);
• Power of attorney (if submit the application via intellectual property agent i.e. ANT Lawyers).

What are settlement of complaint application?

Within ten (10) days from the date of receiving the complaint application, the person who has the competent of settling the complaint must examine the formal of application and issue the notification to the complainant whether the complaint application is being processed. In case of being processed, the person who has the competent of settling the complaint shall notify in written document to the parties who have directly related rights and benefits (“interested parties”) and set a time limit for them to provide opinions. Interested parties have the right to provide information, evidence for the opinion and the competent person is responsible for considering such submissions. At the end of the time limit, if there is no opinion from interested parties, the complaint shall be settled base on the opinions of the complainant.

What are decision of settling the complaint and publication of such?

Based on the arguments and evidence of complainant and interested parties, the competent person must issue the decision of settling the complaint within the duration as regulated of law on complaint. Before issue this decision, competent person notifies to the complainant and interested parties on the arguments and evidences of each party used to settle the complaint and the result of the complaint. The decision of settling the complaint is published on Industrial Gazette within 02 months from the date of signing the decision.

If the client needs help with handling such complaint, our intellectual property attorney at law company will be of help.